1.8
53 reviews
5K+
Downloads
Content rating
USK: All ages
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About this app

The SIGNAL IDUNA electronic patient file (ePA) is a digital file in which all your health documents can be found. These include, for example:
- Doctor's letters
- Diagnoses
- Laboratory results
- Hospital reports
- Emergency data
- the digital vaccination certificate
- Medication schedules
- the maternity passport
- the U-booklet for children

Who can use the SIGNAL IDUNA ePA?

Anyone who has taken out private health insurance or supplementary insurance with SIGNAL IDUNA and is a policyholder, i.e. contract holder, can use the SI ePA app.

Co-insured persons, such as: Unfortunately, other people, such as spouses or children, cannot currently use the SIGNAL IDUNA ePA.

What can the ePA do?
In addition to the document overview, you can:
- Upload, download and delete documents (either yourself or through your doctors),
- set which practices and facilities are allowed to access which documents,
- determine the confidentiality of your documents in order to protect particularly private documents,
- create family members or other trusted people as representatives or take over the representation of another person's patient file yourself,
- track all activity in your ePA,
- Take data from your previous patient file with you if you switch to SIGNAL IDUNA.


What are the advantages of the ePA?
- Never lose documents again:
Vaccination certificate, emergency data, medication plan - everything becomes digital and you have everything with you anytime, anywhere.

- Improved care:
If you allow it, your doctor will see your entire health history: duplicate examinations and incorrect treatment are avoided.

- Time saving:
All health documents at your fingertips in one app - without the hassle of searching for documents from different doctors

Who can access my data?

With your smartphone and the SI ePA app, initially only you have access to your data.
Without your consent, no one can view your data - not even us as your private health insurance company.
Who is allowed to access your ePA and the documents it contains is up to you: you can assign permissions and determine who can view information and who can upload documents. You have the option of granting access permanently or only for a limited period of time.
Additionally, you can hide documents and document categories that are particularly private to you from authorized physicians and other health care providers.

How secure is my data?

The ePA is subject to strict legal and data protection regulations, which are set out, for example, in the Patient Data Protection Act (PDSG). It is subject to continuous certification processes. The Federal Office for Information Security (BSI) regularly checks that communication via your ePA is really secure and that your sensitive information is protected. The technical encryption procedures required for this are always adapted to the latest developments.

Which services do we redirect you to in the app?

- organspende-register.de: Central electronic directory in which you can document your decision for or against organ and tissue donation online. The Federal Center for Health Education is responsible for all content.

- Gesund.bund.de: Official portal of the Federal Ministry of Health, which offers you extensive and reliable information on numerous health topics. The Federal Ministry of Health is responsible for all content.

SIGNAL IDUNA health insurance a. G. is not liable for the accessibility and content of these websites.
Updated on
Jul 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness and 2 others
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.8
52 reviews
Richard Neuschulz
March 7, 2025
Just immediately crashes on pixel 8 pro. Also, the offer of Christina in the response is baseless, as the advertised "quick and efficient assistance" consists of entirely ignoring her E-Mail Inbox. No reply after more than 7 days.
Did you find this helpful?
SIGNAL IDUNA Allgemeine Versicherung AG
March 5, 2025
Thank you for your feedback. We apologize for the issues you're experiencing with our ePA app. For quick and efficient assistance, please contact our support team by email at epa-hilfe@signal-iduna.de or by phone at 0231 1357332. Best regards, Christina from the SI ePA team

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