
Divya Nair
I like the interface of this app, and it is easy to log in and perform transactions. However, please consider adding an English translation option to your application. While it has many useful features, the fact that everything is in German makes it difficult to navigate—especially when managing the bank’s investment options. The Belgium version of the ING app offers an English option, which would also be very helpful for users in Germany.
ING Deutschland
October 20, 2025
Thank you very much for your review, Divya Nair. Your wish is well placed with us. Best regards your ING

Andrei Mokrushin
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Overall the app is good and very easy to navigate. I also really like the option to call the support from the app, which instantly verifies you, so you don't have to manually enter your credentials with dial tone to verify your identity. What I really would like to see in future is some kind of solution to pay contactless with girocard. Google pay + Visa is very convenient, but some small businesses in Germany don't like to accept Visa. Some contactless payment app for Girocard would be great
5 people found this review helpful
ING Deutschland
April 2, 2024
Hallo Andrei, danke für das tolle Lob. Deinen Wunsch geben wir gerne weiter, zurzeit ist das aber nicht geplant. Viele Grüße deine ING

Redgar Nord
Overall not bad, but it's very important to see the current balance. Pre-authorized amounts are not counted in total. It makes you feel that the money is there, but it is actually not. Some transactions also show the payment processor name, not the actual merchant name, so you have to guess what the payment was (also makes it impossible to assign a category to such transactions).
5 people found this review helpful
ING Deutschland
July 24, 2020
Hello Redgar Nord, this issue is already on our todo-list, please allow us some time to optimize the current balance. Best regards, your ING